Refund Policy
Before verification
If your payment request has not been verified, you may request a full refund by contacting us with your payment reference. No subscription is activated for an unverified request.
After verification
Once a payment is verified and a subscription is activated, it is generally non-refundable because you receive immediate access. If activation was in error or the amount was wrong, contact us within 3 days.
Duplicate payments
If you accidentally pay for more than one plan, contact us with both payment references. We will review and refund the duplicate amount once confirmed.
How to request a refund
Message us using the number shown on the payment page, including your account email and payment date. We aim to respond within a few business days.